Title: Why You Should Try to Tape Conversations With Social Security
Article Snip: "...First, Social Security may be the most complex government policy yet designed by man. It has 12 different benefits, but is chock full of hidden secrets and gotchas that make collecting what you’re owed a user’s nightmare. Second, most people don’t do their homework before approaching Social Security’s 40,000 poorly trained and totally overwhelmed staff, over the phone or in the local office. Third, in my opinion, Social Security staff bats only 50%. Half of their answers are misleading, incomplete or dead wrong..."
Reference: www.forbes.com