Title: Retirement claims backlog continues to rise, exceeding January’s 8-year record
Article Snip: "...Lackluster processing numbers and longer average processing times in the second half of 2020 helped set the stage for this loss of ground in early 2021. OPM said its “steady state” inventory of retirement claims is 13,000. Processing times rose significantly during the early months of COVID-19, and still haven’t returned to their pre-pandemic lows..."
Reference: federalnewsnetwork.com
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